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Terms of Service

If personal expressions are used in this form, they apply equally to male and female persons. 

Bartagame, Hamster, Dackel-Junghund, fliegender roter Ara, graues Kaninchen, zwei rote Kaninchen, Cocker Spaniel, graue Katze, zwei Goldfische im Goldfischglas und zwei Liebesvögel am Ast auf weißem Hintergrund
schwarzer und weißer Kugelschreiber auf grauem Hintergrund
Mann im blauem Hemd unterschreibt einen Vertrag

§ 1 Scope

1.)The general terms and conditions apply in the version valid on the day of booking for all purchase contracts between Christina Borik and her customers. By placing the order, the customer agrees to the general terms and conditions. 

2.)The conditions of sale apply equally to natural and legal persons.

3.)Agreements made with the customer in individual cases always take precedence over the terms of sale. A written contract or the written confirmation of Tierdialek, Christina Borik, is decisive for the content of such agreements.

4.)Should individual terms of these general terms and conditions be legally invalid, the remaining parts will remain in effect. 

§ 2 Offer and conclusion of contract

1.)The subject of the services of Tierdialekt, Christina Borik, are behavioral advice, cat training, answering general questions about cats, mobile pet care and accompaniment to veterinary visits. These services are provided solely in compliance with applicable animal welfare legislation. 

2.)The contract is concluded when Tierdialect, Christina Borik, accepts the order. Either by written order confirmation or direct dispatch of the ordered goods. 

3.)Contents of the contract, information and complaint handling are dealt with in German. 

4.)A guarantee of success cannot be given because success depends on the animal owner. 

§ 3 provided documents

Tierdialekt, Christina Borik, reserves the right of ownership and copyright to all documents provided to the customer in connection with the placing of the order, including in electronic form. The documents may not be made accessible to third parties unless Tierdialect, Christina Borik, gives their express written consent.

§ 4 Prices and Payments

1.)A fee is due when booking an appointment with Tierdialek. The prices indicated on the website at the time of booking apply. 

2.)Payment is made immediately, but no later than seven days after booking. 

3.)A booking is only valid in connection with the payment of the consultation fee. 

4.)Payment must be made in euros.

§ 5 Cancellations and Refunds

1.)Cancellations and withdrawals must be made in writing.


2.)Cancellation free of charge is possible up to one week before the start of the event.


3.)Customers can withdraw within 14 days of the order date without giving reasons, before the start of the service.


4.)Amounts already paid will be refunded to the customer within seven days.


5.)The right of withdrawal does not apply if the event takes place within the withdrawal period.


6.)If you cancel up to 24 hours before the start of the event, the cancellation costs are 50% of the participation fee.


7.)If canceled within 24 hours before the start of the event or if you do not show up, there will be no refund.


§ 6 Postponements and Cancellations

1.)Tierdialekt, Christina Borik, reserves the right to reschedule appointments. Alternative dates will be announced to the customer in good time.


2.)If an appointment has to be canceled without replacement, the amounts already paid will be refunded within 7 working days


3.)Tierdialekt, Christina Borik, also reserves the right to end the event with immediate effect without reimbursement of costs if customers use physical or psychological violence against their animal.


Company name: Tierdialekt
Manager:Christina Borik
E-mail address:
Telephone number:06509924277
Street and house number:Hütteldorfer Strasse 130C/4/40
Federal State: Vienna
Postal code:1140

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